At Blueboard, we have an incredible Concierge team that’s passionate about helping employees plan memorable experiences. The team is consistently positive, fun, and their expertise shines through - especially on the most complex itineraries. They truly set the bar high in the eyes of our customers.
The most rewarding part of a Concierge team member’s job is receiving feedback from people about how their experience went and, in some cases, what it meant to them and their loved ones. Today, we want to put the spotlight on the amazing work our Concierge team does day after day by sharing five “love letters” they’ve received from various Blueboard reward recipients.
A Once-In-A-Lifetime Concert
Love letter from: Barbara at The RealReal
Addressed to: Hannah Chaput
Use case: Sales/Performance Reward
Employee recognition type: Tiburon
About the experience: Barbara is a music lover. So she wanted to use her reward to see one of her all-time favorite bands perform their last concert: The Rolling Stones. Hannah was able to secure two tickets for her and a friend to watch a once-in-a-lifetime performance at the Hard Rock Stadium in Florida.
“OMG I WENT TO SEE THE ROLLING STONES at the last show of their last tour!!! During the last song of the encore the heavens opened up. Remember we were under extreme weather and the concert had to be bumped up a day due to Hurricane Doriann. It was also the LAST show of the LAST tour for them!! Thanks again...it was amazing!” - Barbara, reward recipient
A Family-Friendly Cultural Experience
Love letter from: Adina at Tradeshift
Addressed to: Ceilidh McElroy
Use case: Employee Referral Reward
Employee recognition type: Emerald
About the experience: Adina wanted to plan a girls’ trip with her mother and daughter in Vienna, Austria. Since her 4-year-old daughter was too young for some of the experiences, Ceilidh worked with Adina to design a customized cultural trip that her whole family could enjoy. Their activities included visiting the Museum of Natural History to see dinosaurs, going to Prater for amusement ride fun, and shopping around the city center.
“I also wanted to thank you again for this experience, it was really very nice. The hotel was absolutely spectacular, and everyone there was so kind to us, trying to make sure we were as comfortable as possible. We even got a room upgrade, they gave us one of the rooms overlooking the plaza in front of the hotel that also had a king size bed. My daughter also got a nice teddy bear and lots of chocolate. All in all, in our case, traveling with a 4-year old, three days was just the perfect amount of time to spend in Vienna. We really enjoyed ourselves! So thank you again and keep up the good work that you're doing!” - Adina, reward recipient
A Relaxing Getaway to the Beach
Love letter from: Adam at Ubisoft
Addressed to: Alexis Cramer
Use case: 15-year Anniversary Reward
Employee recognition type: Tiburon
About the experience: Adam was looking for a luxurious getaway with his wife. That’s when Alexis stepped in and helped the couple schedule a multi-day stay at a lovely and quaint inn on Moss Beach in California. Adam used his reward to unwind, enjoy the inn’s complementary wine and cookies, and explore the nearby nature.
Sometimes, a website speaks louder than words. Check out the one Adam, reward recipient, created to commemorate his unique Blueboarding experience!
A Dream-Come-True in Disney
Love letter from: Nathan at Malwarebytes
Addressed to: Allyson Birmingham
Use case: Spot Reward
Employee recognition type: Tiburon
About the experience: Nathan wanted to share a memorable experience with his daughter. So he decided to treat her to her dream vacation: meeting her favorite princesses at Disneyworld’s Magic Kingdom. Allyson helped him plan this amazing trip from start to finish. Not only did Nathan’s 4-year-old daughter get to interact with all her role models, but she also made a star appearance in her first Disney play!
“Thank you so much Allyson! Because of you and the team at Blueboard, my 4 year old daughter got to meet all her favorite Princesses, and was even the main attraction (The beast in Beauty and the beast) in a Disney play where hundreds of people were watching. She was in awe of meeting her favorite role models, and because of these extra nights she will get to meet them all. Once again, thank you. You made our little girl very happy." - Nathan, reward recipient
A Surprise Experience
Love letter from: Pratik at GoPro
Addressed to: Edna Gudino
Use case: Spot Reward
Employee recognition type: Tiburon
About the experience: Pratik had something very special in mind for his reward. He wanted to plan the perfect proposal for his fiance. He partnered with Edna to scout out the perfect location - which ended up being in Napa Valley - and book a romantic stay for the two of them to celebrate. We consider it an honor for Blueboard to play a part of this milestone in this beautiful couple’s life!
“She said yes!! Thank you so much. The room at the Harvest Inn is fantastic. She absolutely loved it. You helped a lot with the proposal! Thanks again.” - Pratik, reward recipient
Our top-notch Concierge team loves nothing more than helping people plan the experience of their dreams. If you’re interested in bringing an experiential recognition program to your employees, be sure to reach out to us at hello@blueboard.com, or Request a Demo via the orange button above.